We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Projector good but bad store
I got charged $151 for the projector to enter the country unfortunately but I am happy with the product
Is really a high quality very good AM love experience :)
thank you.
This videoprojector rocks for the price (and I own a Epson EH-TW7300 and a Xiaomi ultrashort). The delivery from Spain to France was fast (5 days) and perfectly handled, not a single scratch on the box. The only thing that bothers me is the remote, no infrared and I am unable to pair with bluetooth an harmony remote with it.
Nice, fast shipping and delivery on time
Guys, i have no screen, projectile on yusb wall, picture Chic
Got the Projector, fast shipping, quick delivery and nice packaging. However struggling with right projection settings. But that is not something to do with the Product. Since it is just few days I started using it, It is difficult to comment on durability. Hope fully this lasts long.
Hood
Excellent store n excellent product
As the owner of a more expensive projector from the famous brand i will say this: the projector is super!!! Build quality and image for such a price above all praise, rich equipment, the manufacturer additionally put the bracket for mounting on the wall and several adapters for different sockets, although a complete cord with a plug for a european outlet!!!! The remote is very convenient, the quality of the materials at the height, nothing creaks and no backlash, the projector is fast and easy to adjust, the menu is intuitive and clear, the interface is beautiful and concise, there is a russian language in the settings!!! Sound for built-in speakers is excellent, pleases the presence of wi-fi and most importantly internal smart shell, there is youtube and file manager, the ability to install additional software!!!! Manufacturer big respect!!!
Really effective device and a very good definition. Super happy with my purchase!
Excellent picture quality, even in incomplete darkness. Updated software, hooked google play, adequate youtube app. You can watch by wifi through the browser. Super purchase. Can work in column mode. But a little short of bass.
thank yo.u
There is no book in the Russian language, but in general everything is super.
Projector fire!!! But slowly starts to noise, i think soon will have to clean from dust... Sound at altitude.